Refund Policy

At R/R Designs, we take great pride in crafting unique and personalized items tailored to your preferences. We want to ensure your complete satisfaction with your custom engraved and custom ordered items.

Before production begins, we will provide you with proofs of your design for your review and approval. Please carefully examine these proofs to confirm that they meet your expectations. Once we receive your approval and initiate the production process, we regret that we cannot accept returns or offer refunds, as these items are specifically crafted to your specifications.

Your satisfaction is of utmost importance to us, and we are committed to delivering a product that reflects your vision. If you have any questions or concerns during the proofing process, please don't hesitate to reach out to our dedicated customer service team. Thank you for choosing R/R Designs for your custom creations.